Reference

Know the Rules Before You Open Your Account

These terms set out the conditions that apply to every gobahis account — what you agree to when you join, how your funds are handled through PayPal, Venmo, and Play+, and what governs access based on where you are.

Account eligibility by statePayPal, Venmo & Play+ payment rulesMobile access conditionsAccount security obligationsWithdrawal and payout terms
gobahis Know the Rules Before You Open Your Account
HOW WE HANDLE THIS

How gobahis Manages Accounts and Policy Obligations

We keep our terms transparent so you know exactly what applies to your account at any given time. Changes are posted here first, and the effective date is always visible at the top of this document. If a term changes in a way that affects your payment method or withdrawal rights, we send a notice to your registered email before the change takes effect.

Data Retention

Account data — including transaction history for PayPal, Venmo, and Play+ — is retained for the period required by applicable state law and then securely deleted on request.

Account Security

Two-factor authentication is available on all accounts. We never store your PayPal or Venmo credentials on our servers; payments pass through each provider's own secure environment.

Cookie Policy

We use session cookies to keep your mobile login active across browser tabs. You can review and manage cookie preferences in your account settings at any time.

Requesting Changes

To update your registered payment method, legal name, or contact details, submit a request via live chat or email with supporting documentation for identity verification.

TERMS CONTACT PATHS

Reach Us With Questions About These Terms

Live Chat Start a live chat session from your account dashboard to get a direct answer on any clause in these terms, including withdrawal holds or account verification steps.
Email Support Send a written request to our support address for documented responses on account suspensions, term disputes, or requests to review a transaction decision.
Account Help Center Your account's help section includes links to the current terms, a change log of recent updates, and step-by-step identity verification instructions for payouts.

Common Questions About These Terms

These are the questions we hear most from account holders in New York and across eligible states. Each answer reflects the current version of our terms.

These terms apply to every gobahis account holder in an eligible state. Access is governed by your state's laws; if online wagering is not permitted where you are, these terms do not grant you access.

We post updates here before they take effect and send email notice when changes affect payment rights or account access. Continued use after the effective date means you accept the updated terms.

Contact our support team via live chat or email with your transaction ID. We review disputes against the terms in effect on the date of the transaction and respond in writing within our standard review window.

Yes. Each payment method has its own verification step. PayPal and Venmo withdrawals require the account name to match your gobahis registration. Play+ payouts are released to the card on file after identity confirmation.

Submit a written data-deletion request through the account help center or by email. We process requests within the timeframe required by your state's applicable data rules and confirm completion by email.

Running multiple accounts, providing false identity information, or using a payment method that belongs to someone else are all violations. Confirmed violations result in account suspension and forfeiture of pending funds per these terms.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.